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Return and Refund Policy
1. If you withdraw from courses and services or are absent from class due to personal reasons, the company will not issue a refund.
2. In case of severe weather conditions, our company will make replacement classes or refund arrangements in accordance with typhoon and rainstorm warning measures.
3. There are no refunds for all goods sold (including pre-ordered products).
4. If any of the goods you purchased on the website are found to be damaged within 7 days from the delivery date, please contact customer service within 7 days from the delivery date and provide the relevant document number for further processing. .
5. If you need to apply for an exchange, please ensure that the product and its packaging are intact. (*Only one time, no refund service).
Please note that returns and exchanges will not be possible if the product has the following conditions:
1.
2. Non-new goods or products have been opened.
3. Incomplete packaging; complete packaging should include the goods, original packaging materials and accessories.